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Our Services
Calendar of Events Region Ten

Mental Health

There are many ways a person is affected by Mental Health issues. Region Ten strives to meet those diverse challenges by offering a wide range of programs always keeping the consumer at the center of his or her recovery. We use innovative, yet proven methods to help a person recover from mental illness and become as full a member of society as possible. Peruse our website to see what services we offer. Then call (434) 972-1800 for an appointment. Together with our intake staff (Access team) you'll decide what particular services are best for you. Appropriate referrals for these programs will be made by the Access team.

 
Emergency

Director: Buzz Barnett
Location: 800 Preston Ave.
Phone: (434) 972-1800
E-mail: buzzb@regionten.org
• E-mails are for inquiries ONLY and are not to be used in emergencies
Fax: (434) 970- 2103

Crisis services are available 24 hours a day, 7 days a week. The services include counseling and phone consultations with or for people in crisis, as well as admission screenings for Region Ten’s crisis stabilization center, psychiatric hospitalizations, and/or substance abuse inpatient treatment. Services may be provided over the telephone or face-to-face and may occur in clinics, detention centers, police departments, hospital emergency rooms or other locations. Some of these services may be provided in association with the judicial commitment process. In all cases, the least restrictive means to help a consumer in crisis is used.

Populations served: Emergency Services serves all individuals, of any age, ethnicity or disability, who are in crisis due to mental illness or substance abuse.

Access to services: Call 434.972.1800 0r 1.866-694-1605 (24 hours a day, 7 days a week)

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Medical

Medical Director: David Moody, MD
Service Director: Margurite Murray , RN
Location: 800 Preston Avenue, and other Region Ten locations at certain times
Phone: 434-970-1477
Email: margurim@regionten.org
Fax: 434-293-6398

Program Description
An array of center-based medical and associated nursing services that focus upon pharmacological evaluation, treatment, management, and monitoring of DSM IV disorders. This service is provided in conjunction with case management/care coordination and is not a stand-alone service.

Specific services include psychiatric evaluation and assessment; psychiatric medication management; laboratory and ancillary services; provision of medication education and informed consent; and dispensing of medications and other pharmacy related activities.

Population Served: Outpatient medical services are appropriately provided to adults having confirmed or suspected DSM IV disorders thought to be in need of pharmacological evaluation, treatment, and/or monitoring and who choose and desire to receive such services.

Access to Program: Appointments may be scheduled through a case manager or care coordinator.

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Outpatient Counseling Services

Program Manager: Deborah Fraser
Location: Fourth Street Station,
401 Fourth St.,
Charlottesville, Va. 22903
Phone: 434-972-1390
e-mail: deborahf@regionten.org

Region Ten provides outpatient, individual counseling as requested and as available. Individuals develop clear, achievable goals that are usually met within eith to 10 sessions.

Each person regularly reviews their progress and need for therapy with his or her clinician. As additional needs develop, new episodes of care may be initiated.

Our approach is empathic, person-centered and flexible. We believe that the therapeutic relationship is one of the most important tools at our disposal in treatment and recovery. We encourage supplementing individual therapy with group work to maintain recovery. We use well-researched and proven treatment such as stages of change, motivational interviewing and enhancement therapy, cognitive behavioral therapy, psycho-education, psychodynamic, family systems, and dialectical behavioral therapies. In addition, we use workbooks and other educational and reinforcing materials.

We encourage active participation in one's own recovery!

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Case Management

Director: Crystal Lantz
Location: 800 Preston Ave.
Phone: (434) 970-1457
E-mail: crystall@regionten.org

Case Management Services works with individuals, from birth through adolescence, and their families, with access to services and supports that are essential to meeting their basic needs. These services include, but are not limited to: medical; nutritional; social; educational; vocational; employment; housing; economic; transportation; leisure and recreational; legal; advocacy; and any other supports that individuals need to function in a community setting. These services are provided in a variety of locations, office, home, workplace, etc.

Populations served: Mental health case management will be provided to persons who are determined to have Serious Emotional Disturbance, Serious Mental Illness, or be At Risk of Serious Emotional Disturbance who desire assistance with monitoring, linking, and coordinating of their services. Intellectual disabilities case management will be provided to persons who have an intellectual disability, as defined by AAMR, or who are at risk of an intellectual disability, and who desire assistance with monitoring, linking, and coordinating their services. All ages served.

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Wellness Recovery Center

Director: Mark Farrington
Location: 504 Old Lynchburg Road
Phone: 434-972-1788
Email: marka@regionten.org
• Emails are for inquires ONLY, and are not to be used in emergencies.

Program Description
The Wellness Recovery Center is a 9-bed residential program with interventions and support for individuals who are experiencing an acute mental health crisis. The goal of the program is to assist individuals in mobilizing their own inner resources and community supports to aid in their ongoing journey of recovery. Participation in this program offers people an alternative to inpatient hospitalization. Services include psychiatric assessment, medication and symptom management, crisis counseling, acupuncture, education groups, yoga, case management and linkage to community resources. The program is residential and operates 24 hours a day, seven days a week.

Population Served: Individuals who require urgent intervention related to a mental health, mental retardation, or substance abuse issue.

Access to Program: Please call the 24-Hour Crisis Number at 434-972-1800. If calling after hours, the answering service will ask for your name and number. The on-call clinician will call you back within five minutes. If you live outside of the Region Ten service area, please call your region's Community Services Board.

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Blue Ridge Clubhouse

Director: Lisa Churchman
Location: Blue Ridge Clubhouse, 100 Burnett Street
Phone: 434-970-1399; 972-1825
Email: lisac@regionten.org; reedb@regionten.org
Fax: 434-970-1255

The Blue Ridge Clubhouse is a psychosocial rehabilitation center serving those recovering from the impact of mental illness. The program provides a safe and supportive environment with opportunities for rehabilitation. Together with staff, members design a plan to achieve personal recovery. It is a supportive environment where members take part in recovery-oriented activities. Those include learning to work in ways that reinforce personal achievement, empowerment and increasing psychological and social skill development. The activities act as building blocks that club members use to gain more satisfying relationships, personal growth, and productive employment in the community. The social opportunities in the clubhouse increase members’ confidence as they develop new friendships and rejoin the community.

Program opportunities and recovery-inducing work reinforce the clinical treatments, other psychiatric rehabilitation and supports. Clubhouse aims to support the fullest possible recovery, to integrate members as an active and productive member of his or her family andcommunity.

These services are also available in Louisa (Friendly Oaks) and Nelson (Horizon House) counties.

Population Served: Persons must be eighteen years of age or older, have a serious and persistent mental illness, a willingness and desire for such services, and the ability to function within consumer/staff ratios provided by the program.

An individual must meet one of the following

  1. Has experienced a long-term or repeated psychiatric hospitalization
  2. Lacks daily living skills and interpersonal skills
  3. Has a limited or nonexistent support system
  4. Is unable to function or remain in the community without intensive intervention, or long-term services

An individual must meet two of the following

  1. Has difficulty in establishing or maintaining normal interpersonal relationships to such a degree that he/she is at risk of hospitalization or homelessness because of conflicts with family or community
  2. Requires help in basic living skills such as maintaining personal hygiene, preparing food, maintaining adequate nutrition, or managing finances, to such a degree that health or safety is jeopardized
  3. Exhibits such inappropriate behavior that repeated interventions by the mental health, social services or judicial system are necessary
  4. Exhibits difficulty in cognitive ability such that he/she is unable to recognize personal danger or to recognize significantly inappropriate social behavior

Access to Program: Please call 434-972-1800 to schedule an Intake Appointment with Region Ten CSB. By referral from agency case management.

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Hospital Transition Services - Transitions Team

Director: Mary Williams
Location: 800 Preston Avenue
Phone: 434-972-1773
E-mail: maryw@regionten.org
Fax: 434-970-1348

The Transitions Team provides peer mentoring services with state psychiatric hospitals and supports a person upon discharge. Transition staff collaborate with agency discharge-planning staff, hospital treatment teams, consumers and families to encourage and expedite discharge. Transitions staff build rapport with and support people while they are hospitalized. They continue to offer support, social networking and guidance during and after discharge. The team provides short-term supported, transitional housing to help patients leave the hospital and complete permanent living arrangements in community.

Population Served: Persons 18 years of age or older who have been hospitalized in one of the state psychiatric hospitals in the Region Ten catchment area.

Access to Program: Referral is through state psychiatric hospitals and agency Discharge Planning staff.

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Program of Assertive Community Treatment(PACT)

Director: Dinah Douglas
Location: 1021 Millmont Street
Phone: 434-972-1821
Email: dinahd@regionten.org
Fax: 434-970-2190

PACT is a Program of Assertive Community Treatment that provides intensive clinical treatment, rehabilitation, and support services to those experiencing severe and persistent mental illnesses. The PACT team provides psychiatry, social work, nursing, substance addictions, and vocational rehabilitation, 24-hours a day, seven days a week, 365 days a year on a long-term basis. At the very least, the team refers consumers to outside service providers. The emphasis of the program is on intensive outreach, relationship building, and individualized services.

Population Served: Those with severe, often intractable, mental health symptoms and impairments that have not been effectively treated by other available service interventions or who, because of reasons related to their mental illness, resist, refuse, or avoid involvement with mental health services. These individuals have a severe and persistent mental illness that seriously impairs their functioning in community living. Priority is given to people with schizophrenia, other psychotic disorders (e.g. schizoaffective disorder), or bipolar disorder because these illnesses more often cause long-term psychiatric disability.

PACT serves individuals with significant functional impairments as demonstrated by at least one of the following conditions:

  1. Inability to consistently perform the range of practical daily living tasks required for basic adult functioning in the community (e.g., hygiene, meeting nutritional needs, caring for personal business affairs, obtaining medical, legal and housing services, recognizing and avoiding common dangers or hazards to self or possessions)
  2. Persistent or recurrent failure to perform daily living tasks except with significant support or assistance by others such as friends, family, or relatives
  3. Inability to be consistently employed at a self sustaining level or inability to consistently carry out homemaker roles (e.g., household meal preparations, washing clothes, budgeting, and child care tasks and responsibilities)
  4. Inability to maintain safe living situations (e.g. repeated evictions or loss of housing)

Each consumer also must have one or more of the following problems:

  1. Resides in a State Facility inpatient bed but is assessed to be able to live in a more independent situation if intensive services are provided, or will require a State Facility inpatient placement if more intensive services are not available
  2. High use of State Facility or other psychiatric hospital inpatient services (e.g. two or more admissions per year) and/or psychiatric emergency services
  3. Intractable (i.e. persistent or very recurrent) severe major symptoms (e.g., affective, psychotic, suicidal)
  4. Co-occurring substance use disorder of significant duration (e.g., greater than six months)
  5. High risk or a recent history of criminal justice involvement (e.g., arrest and incarceration)
  6. Inability to meet basic survival needs and residing in substandard housing, homeless, or at imminent risk of becoming homeless
  7. Unable to participate in traditional office-based services

Access to Programs: Please call 434-972-1800 for Intake appointment to agency. Referral by agency case management.

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Supported Residential Services - Intensive Services Team

Director: Shannon Wright
Location: 800 Preston Avenue
Phone: 434-970-1451
E-mail: shannonw@regionten.org

Intensive in-home and in-community training and support designed to help a person with serious mental illnesses understand the illness and establish personal recovery goals. Recipients learn and practice skills important to achieving psychiatric stability, independent living and becoming a productive member of the community.

The services and training vary in duration and intensity The Intensive Services Team helps recipients with medication management and monitors their health, nutrition and use community resources. Services can be authorized for six, consecutive months. Services may be continued at six-month intervals or following a break in service.

Population Served: Individual must have had a history of at least one psychiatric hospitalization and demonstrate a clinical necessity for the service arising from a condition due to mental, behavioral, or emotional illness which results in significant functional impairments in major life activities.

Individual must meet two of the following criteria on a continuous or intermittent basis:

  1. Has difficulty in establishing or maintaining normal interpersonal relationships to such a degree that they are at risk of hospitalization or homelessness
  2. Requires help in basic living skills such as maintaining personal hygiene, preparing food, maintaining adequate nutrition, or managing finances, to such a degree that health or safety is jeopardized
  3. Exhibits such inappropriate behavior that repeated interventions by the mental health, social services, or judicial system are necessary
  4. Exhibits difficulty in cognitive ability such that he/she is unable to recognize personal danger or to recognize significantly inappropriate social behavior

Access to Program: Please call 434-972-1800 to schedule an Intake Appointment. By referral from agency case management.

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Supervised Residential Services/Carlton Road Programs

Director: Kira Drennon
Location: 301 Carlton Road and
1210 Carlton Avenue and
212 Carlton Avenue
Phone: 434-979-0260
E-mail: kirak@regionten.org
Fax: 434-979-1013

The Carlton Residential programs are designed to enhance the recovery process of persons experiencing mental illnesses. Programs provide rehabilitative, residential and community living skill development. There is 24-hour supervision and support so residents can be as independent as possible. Priority is given to those being discharged from the state psychiatric hospitals who need intensive training and support to continue their recovery.

Population Served: Individuals 18 years of age or over, both male and female, with serious mental illnesses. Individuals must have had a history of at least one psychiatric hospitalization and demonstrate a clinical need for the services arising from a condition due to mental, behavior, or emotional illness which results in significant impairments in major life activities.

Individuals must meet two of the following criteria on a continuous or intermittent basis:

  1. Have difficulty in establishing or maintaining normal interpersonal relationships to such a degree that they are at risk of hospitalization or homelessness
  2. Requires help in basic living skills such as maintaining personal hygiene, preparing food, maintaining adequate nutrition, or managing finances, to such a degree that health or safety is jeopardized.
  3. Exhibits such inappropriate behavior that repeated interventions by the mental health, social services or judicial system are necessary.
  4. Exhibits difficulty in cognitive ability such that he/she is unable to recognize personal danger or to recognize significantly inappropriate social behavior.

Access to Program: Please call 434-972-1800 for agency intake appointment and referral by case management.

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Supervised/Supported Residential Services - Monticello Place

Director: Shannon Wright
Location: 800 Preston Avenue
Phone: 434-970-1451
E-mail: shannonw@regionten.org; reedb@regionten.org

Monticello Place is a residential service program for adults with Serious Mental Illness. This program offers supervision, assistance, and/or training in a supervised residential environment to five people. The program focuses on improving activities of daily living skills. Services provided may include: individualized rehabilitation and support plans; Training or reinforcement of functional skills in daily living; Coordination of psychiatric, residential, and case management services; Assistance with medication management; Education about mental illness and medication; Teaching and reinforcement of skills related to health and safety, nutrition, and physical condition; Provision of opportunities for peer support and use of community resources; Coordination and support of vocational rehabilitation and employment services; Promotion of community integration; Provision, as required, for 24 hour monitoring for health and safety.

Population Served: Selection criteria focuses generally on aging adults living in our service area with a primary diagnosis of severe and persistent mental illness, as defined by the DSM-IV who require intensive assistance, supervision, and/or training in order to maintain stability in their residential setting.

Access to Program: Please call 434-972-1800 for intake appointment to agency or by case management referral.

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Supported Employment Services

Director: Lisa Churchman
Location: 100 Burnett Street
Phone: 434-970-1399 972-1825
E-mail: Lisac@regionten.org; reedb@regionten.org
Fax: 434-970-1255

The Supported Employment Program provides vocational assessment, job development, job-site training, and job support to those with severe, persistent mental illness. Staff provide training and reinforcement of vocational skills including pre-vocational, job-seeking and job-retention skills. Staff coordinate employment planning with the consumer and his/her family and/or psychiatric, residential, case management, and rehabilitation service providers. To reinforce job retention there are opportunities for peer support and effective use of community resources. Staff conduct extensive job-site evaluations and offer skill development and support. In addition, Employment Services works with employers and offers community education to increase resources and opportunities for those in the program.

Population Served:

    Must be at least eighteen (18) years of age

    Resident of Region Ten CSB catchment area

    Have primary diagnosis of severe and persistent mental illness.

    Agree to participate in evaluation activities and in the development of and follow-through of an individual employment plan.

    Must be assessed as possessing major pre-vocational skills at a level that staff deem essential for a specific job placement within six months of referral.

Access to Program: Please call 434-972-1800 to schedule an Intake Appointment with Region Ten CSB. By referral from agency case management to Supported Employment service.

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Peer Specialist Training - VHST Consumer-Provider Training Program

Director: Paul Abrams
Location: 100 Burnett Street Blue Ridge Clubhouse
Phone: 434-970-2148
E-mail: Paula@regionten.org
Fax: 434-970-1255

Region Ten CSB is home to VHST, which was established in 2000 by consumers and mental health professionals from across the state of Virginia. This program is a collaborative effort of DMHMRSAS, the Virginia Department of Rehabilitative Services, Piedmont Virginia Community College, and local Community Services Boards. VHST serves as a training center for consumer service providers, and also serves as a resource in the areas of consumer provider training, consumer employee role transition, and supervisory issues for both mental health consumers and professionals. The Consumer Provider Training program is a two semester, 21 credit training program; since employment commitments are obtained before applicants are sought, all successful graduates are guaranteed employment in direct service positions at mental health agencies. VHST also offers training, consultation, and support to supervisors of consumer employees.

Population Served: Applicants are only accepted/solicited from parts of the state where written job commitments have been obtained.

  • Applicants must have a documented serious mental health-related disability; at least one inpatient hospitalization is preferred.
  • Must be eligible for services from the Department of Rehabilitative Services.
  • Must have a significant period of clinical stability and self-management of medications prior to application.
  • Must be an active participant in a clinical treatment program.
  • Must have a strong interest in working in the field of mental health.
  • Must have the ability (documented by placement testing) to read, write and do math on at least an 8th grade level; must have achieved a high school diploma or G.E.D.
  • Accepted applicants must be willing and able to live in Charlottesville while attending classes full-time for 16 weeks.

Access to Program: By referral and application. See VHST website.

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Homeless Services - PACCS/PATH

Director: Rob Hull
Location: 310 Avon Court
Phone: 434-295-4546
E-mail: joel@regionten.org; reedb@regionten.org
Fax: 434-293-4151

PACSS (Partnership for Assertive Community Support Services) is a partnership between Region Ten Community Services Board and On Our Own-Charlottesville, Inc. The service is designed to provide specialized and intensive outreach to the streets and shelters to identify and help difficult-to-serve persons experiencing serious mental illnesses. In addition, the project provides the agency’s specialized outreach to homeless persons experiencing serious mental illnesses through the Federal PATH program (Programs Assisting in the Transition from Homelessness).

Services provided include:

  1. Development of individualized rehabilitation and support plans characterized by strong, supportive relationships between staff and consumers in need; assistance with community adjustment and participation; education and assistance to consumers who are under stress, isolated, and in need; teaching and encouragement of self-assessment and self-management of treatment; and making supports available during non-traditional hours including evenings, weekends, and holidays.
  2. Training or reinforcement of functional skills in daily living and skills related to health and safety, nutrition, and physical condition
  3. Coordination of psychiatric, residential, and case management services
  4. Assistance with medication management; Education about mental illness and medication
  5. Partnered services with peer specialists from consumer-run center, On Our Own. Provision of opportunities for peer support and use of community resources
  6. Coordination and support of vocational rehabilitation and employment services

Population Served: Adult persons experiencing serious mental illnesses and who are living in shelters or who are homeless and/or difficult to engage in important treatment and supports.

Access to Program: Please call 434-972-1800 for intake appointment or access outreach workers at area shelters.

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Supported Residential Services/Homeless Services - Dual Recovery Center (DRC)

Director: Joel Hamilton
Location: 310 Avon Court
Phone: 434-295-4546
E-mail: Joel@regionten.org
Fax: 434-293-4151

The Dual Recovery Center is a program of permanent supportive housing and services to homeless individuals in Charlottesville and the surrounding area who have serious mental illnesses and problems with alcohol and drug addiction. The project combines a peer-assisted-living model of stable, permanent housing and supportive treatment services to establish and maintain abstinence for the participants. A support team of dual-diagnosis case-management, recovery support, and housing staff reach out to potential applicants and try to engage them in services. A progressive approach is used to address basic needs for food, shelter, clothing, as well as treatment for psychiatric and substance abuse disorders, health care needs, social supports, and rehabilitation. Persons with dual conditions who are homeless qualify for the HUD housing program.

Population Served: Adults 18 years and older who have both a serious mental illness, including a psychotic component, and a substance/dependence disorder. Individuals must have a history of a least one psychiatric hospitalization and demonstrate a clinical need for the service arising from a condition due to mental, behavior, or emotional illness that results in a significant functional impairment in major life activities.

Individual must meet two of the following criteria on a continuous or intermittent basis:

  1. Has difficulty in establishing or maintaining normal interpersonal relationships to such a degree that they are at risk of hospitalization or homelessness
  2. Requires help in basic living skills such as maintaining personal hygiene, preparing food, maintaining adequate nutrition, or managing finances, to such a degree that health or safety is jeopardized
  3. Exhibits such inappropriate behavior that repeated interventions by the mental health, social services or judicial system are necessary
  4. Exhibits difficulty in cognitive ability such that he/she is unable to recognize personal danger or to recognize significantly inappropriate social behavior

Access to Program: Please call 434-972-1800 for agency intake or by referral from case management or homeless outreach staff.

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Homeless Services/Step-Up Program

Director: Joel Hamilton
Location: 800 Preston Avenue
Phone: 972-1800; 434-295-4546;
E-mail: joelh@regionten.org; robh@regionten.org
Fax: 434-970-2140

Step up is a program for persons who are chronically homeless and who are also experiencing a mental illness, including those with substance addiction. The program offers outreach to area streets and shelters with housing, assessment and planning, education, linking, and supports to help participants leave the streets. The program helps stabilize disabling conditions allowing the person to become self-sufficient. Service staff help the person where they are with supportive housing and by teaching coping, community living, and self-management skills

Population Served:

    Must be Adults 18 year of age or older and unaccompanied

    Must be current residents of the City of Charlottesville

    Must be literally homeless.

    Must be persons with psychiatric illness or a person with a co-occurring substance addiction disorder. A person is experiencing a serious mental illness as demonstrated by a) A mental health condition that may include a co-occurring disorder b) a disabling or impairing impact of this mental health condition, and c) an expectation that the impact of the illness will be of longer term duration.

    Must be at or below 30% of Charlottesville median income or ($14040; 2008)

Access to Program: Agency Homeless outreach staff actively engage on streets; or please call 434-972-1800 for agency intake or by referral from case management.

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For emergencies, please call 434-972-1800
Region Ten